Privacy Policy

Grace Health and Wellness respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact our business, or participate in our coaching services.

1. Information We Collect

Depending on your interactions with Grace Health and Wellness, we may collect the following information:

Website Inquiries

When you complete a contact form or request information through our website, we may collect your name, email address, telephone number, and the message you submit.

Client Coaching Information

When you enroll in coaching services, we collect information through ABC Trainerize, our designated client management platform. This may include:

Personal contact and account information
Fitness, nutrition, and wellness goals
Exercise history and workout activity
Fitness assessments and body measurements
Body composition data and progress photographs
Nutrition tracking and food logs
Coaching communications and progress updates
Other information voluntarily provided to support your coaching experience

Website Usage Information

Our website and its service providers may collect technical information, including browser type, device information, IP address, and website activity through cookies and similar technologies.

2. How We Use Your Information

We use personal information to:

Respond to inquiries and schedule consultations.
Provide individualized fitness, nutrition, and wellness coaching.
Develop and adjust exercise and nutrition programs.
Monitor client progress and provide accountability.
Communicate with clients regarding their coaching services.
Maintain business records and improve our services.
Comply with applicable legal obligations.

3. Client Information and ABC Trainerize

Grace Health and Wellness uses ABC Trainerize to manage client onboarding, assessments, body measurements, progress photos, workout programming, nutrition tracking, and ongoing coaching communications.

Detailed client coaching information is maintained through Trainerize rather than our general Wix website contact forms.

Trainerize processes information through its platform in accordance with its applicable privacy practices and contractual arrangements.

You may review Trainerize's Privacy Policy at:

https://www.trainerize.com/privacy/

We ask clients to provide information that is relevant to their coaching services and avoid submitting unnecessary sensitive medical records through general website forms or ordinary email.

4. Website Forms and Communications

Our website is hosted through Wix. Information submitted through website contact forms may be stored within Wix and delivered to our business email through Microsoft 365.

We use this information to respond to inquiries and provide requested information about our services.

Please do not submit sensitive medical information through the general website contact form.

5. Information Sharing

We may share information with service providers that help us operate our website, communicate with clients, and deliver coaching services, including Wix, Microsoft 365, and ABC Trainerize.

These providers may process information as necessary to provide their respective services.

We do not sell personal information in exchange for money.

We may also disclose information when required by applicable law or when reasonably necessary to protect legal rights or security.

6. Data Security

We take reasonable administrative and technical measures to protect the information entrusted to us.

Access to client information is limited to authorized individuals as appropriate for providing coaching and managing business operations.

Although we strive to protect personal information, no electronic system or transmission method can be guaranteed completely secure.

7. Information Retention

We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain appropriate business records, and satisfy applicable legal obligations.

Retention periods may vary depending on the type of information and the platform where it is maintained.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, remember preferences, and understand website usage.

Depending on the features enabled, third-party website services may also use cookies or similar technologies.

Visitors can manage certain cookie preferences through their browser settings and any cookie controls available on our website.

9. Your Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

To submit a privacy-related request, contact hello@gracehealthwellness.com.

We will review and respond to requests in accordance with applicable law and any relevant recordkeeping obligations.

10. Children's Privacy

Our public website is intended primarily for adults, including parents and guardians.

We do not knowingly collect personal information directly from children under the age of 13 through our general website forms without appropriate parental consent.

11. Third-Party Links and Resources

Our website may contain links to third-party websites, affiliate products, community partners, or other resources.

These third parties operate independently and may have their own privacy policies and information-handling practices.

We encourage visitors to review the privacy policies of any external websites they visit.

12. Changes to This Privacy Policy

Grace Health and Wellness may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

13. Contact Information

For questions or concerns about this Privacy Policy or the handling of personal information, please contact:

Grace Health and Wellness
Email: hello@gracehealthwellness.com
Website: www.gracehealthwellness.com

Effective Date: October 19, 2026